Shipping Policy

Last updated: October 27, 2026

Thank you for shopping with PERSIMO. This policy explains how we ship your order, what it costs, and what to expect after you buy.

Order Processing

Please allow up to 2 business days for order processing before your order ships, excluding weekends and holidays.

Orders placed after noon, on weekends, or on holidays may begin processing on the next business day.

Once your order ships, you’ll receive a confirmation email with tracking information when available.

Shipping Methods & Delivery Times

Available shipping methods and estimated delivery times are shown at checkout.

Standard Shipping — $6.99
Estimated transit time: 7–10 business days

Express Shipping — $14.99
Estimated transit time: 5–8 business days

Delivery estimates begin after the order has finished processing and has shipped.

Delivery times are estimates, not guarantees. Carrier delays, weather, holidays, or other events outside our control may affect delivery.

Free Shipping

We offer FREE Standard Shipping on orders of $35 or more within the United States.

Orders under $35 are charged the applicable shipping rate shown at checkout.

Express shipping is not included in the free shipping offer unless specifically stated at checkout.

Order Tracking

Once your order ships, we’ll email you a shipping confirmation with a tracking number and tracking link when available.

Tracking information may take some time to update after the carrier receives the package.

Shipping Destinations

We currently ship within the United States.

Address Accuracy

Please review your shipping address carefully before completing your purchase.

If you notice an error, contact us as soon as possible at trypersimosupport@gmail.com.

We cannot guarantee that an address can be changed after an order has entered fulfillment.

Lost, Damaged, or Delayed Packages

If your package arrives damaged, appears lost, or is significantly delayed, please contact us at trypersimosupport@gmail.com and we’ll help you review the issue.

Order Changes & Cancellations

Need to change or cancel your order? Contact us as soon as possible.

We may be able to accommodate changes before an order enters fulfillment. Once an order has shipped, we are unable to modify or cancel it.

Approved refunds will be issued to the original payment method where possible.

Questions?

For shipping, tracking, delivery, or order questions, contact:

PERSIMO
867 Boylston St
Suite 500, Unit #1451
Boston, MA 02116
United States

Email: trypersimosupport@gmail.com